Terms and conditions

These general conditions of sale (hereinafter, “General Conditions”) apply to all sales of products purchased through the website http://www.respet.it/ (hereinafter, “Site”). Product prices include VAT.

To purchase the Products, the Customer must complete and send the order form in electronic format to Respet, following the instructions contained in the Site. The Customer must place the Product in the appropriate "cart" (visible at the top right) and , after having read the General Conditions, with particular reference to the contribution for (free) delivery costs and the methods of exercising the right of withdrawal, and the Privacy Policy, you must select the desired payment method and choose the option " send order“.

Before submitting their purchase order, the Customer will have the opportunity to correct any data entry errors by following the appropriate modification procedure contained in the Site. In particular, the Customer has the right to modify the quantity of the Products he intends to purchase, adding or deleting one or more Products from the "cart".

By sending the order, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept the General Conditions.

The Customer may pay the price of the Products using rapid payment tools such as PayPal, use credit card debit or issue an advance bank transfer.

The transaction will be charged to the Customer's credit card only after that
a) the credit card details have been verified,
b) the debit authorization has been received from the company issuing the credit card used by the Customer.

In the event that, for any reason, the debiting of the amounts owed by the Customer proves impossible, the sales process is automatically canceled and the sale automatically cancelled. In compliance with the provisions of the art. 51 of the Consumer Code and following. mm. ii., the Customer receives, at the time of execution of the contract, by email, confirmation of receipt of the purchase order sent by the Customer, containing a summary of the General Conditions, the essential characteristics of the product ordered, its price, the amount paid, the existence of the right of withdrawal - with an indication of the times and methods for returning the goods - the geographical address to submit any complaints and information on the assistance services and existing commercial guarantees.

No contract shall be considered concluded between Respet and the Customer if Respet has reasonable grounds to believe that the Customer is not acting on the basis of an effective and genuine interest in purchasing the products ordered, or is abusively exercising the right of withdrawal recognized by art. .12 below. In such cases, the order submitted by the Customer must be considered as having no effect whatsoever. Respet will send the Customer, by e-mail, a communication certifying the failure to conclude the Contract, also taking care of the cancellation of any charges and/or expenses borne by the Customer.