These general conditions of sale (hereinafter, “General Conditions”) apply to all sales of products purchased through the website http://www.respet.it/ (hereinafter, “Site”). Product prices are inclusive of VAT.
To purchase the Products, the Customer must complete and send to Respet the order form in electronic format, following the instructions on the Site. The Customer must place the Product in the appropriate "cart" (visible at the top right) and, after having read the General Conditions, with particular reference to the contribution for delivery costs (free) and the methods of exercising the right of withdrawal, and the Privacy Policy, must select the desired payment method and choose the "send order" option.
Before submitting your purchase order, the Customer will have the opportunity to correct any errors in data entry by following the specific modification procedure contained on the Site. In particular, the Customer has the right to modify the quantity of Products that he intends to purchase, adding or eliminating one or more Products from the "cart".
By sending the order, the Customer acknowledges and declares that he has read all the information provided during the purchase procedure and that he fully accepts the General Conditions.
The Customer may pay the price of the Products using fast payment tools such as PayPal, use credit card debit or by issuing an advance bank transfer.
The transaction will be charged to the Customer's credit card only after
a) the credit card details have been verified,
b) authorization to charge has been received from the company issuing the credit card used by the Customer.
In the event that, for any reason, the debiting of the amounts due by the Customer is impossible, the sales process is automatically cancelled and the sale is automatically cancelled. In accordance with the provisions of art. 51 of the Consumer Code and subsequent amendments, the Customer receives, at the time of execution of the contract, by email, confirmation of receipt of the purchase order sent by the Customer, containing a summary of the General Conditions, the essential characteristics of the product ordered, its price, the amount paid, the existence of the right of withdrawal - with an indication of the times and methods for returning the goods - the geographical address for submitting any complaints and information on the assistance services and existing commercial guarantees.
No contract shall be deemed to be concluded between Respet and the Customer if Respet has reasonable grounds to believe that the Customer is not acting on the basis of an effective and genuine interest in purchasing the products ordered, or is abusively exercising the right of withdrawal recognized by art.12 below. In such cases, the order forwarded by the Customer shall be deemed to be void of any effect. Respet will send the Customer, by e-mail, a communication certifying the failure to conclude the Contract, also taking care of canceling any charge and/or expense to be borne by the Customer.